Wholesale pricing is available for orders of 30+ lights. Please contact us here for more information.
On international orders, most countries do charge customs and duties for foreign shipments. Recipients are responsible for applicable customs and duties.
Solarpop lights vary in size. The best way to get a sense of the size is to look at the individual product images on the product pages or to watch the product specifications and videos
Solarpop lights vary in brightness and performance depending on which product you have. The standard unit of measurement for brightness is “lumens” and this is indicated on the individual product pages.
Solarpop lights are made of durable material called EVA and 100% PVC-free and phthalate-free. Each light contains a a high-efficiency monocrystalline solar panel, LED circuit, and a lithium-ion battery.
PVC (polyvinyl chloride) is a type of halogenated plastic that contains two known human carcinogens: vinyl chloride and dioxin. These carcinogens are not only emitted in large quantities during production but on the plastic itself. Vinyl chloride is an essential component of PVC that is not used in any other plastic. Dioxin is a bioaccumulative substance that builds up over time in human bodies and emissions from PVC are higher than other plastics. As Solarpop lights are meant to be safe for the entire family and inflated with direct contact to the plastic valve, Solarpop Design is happy to produce 100% PVC-free lights.
Lumens are a standard unit used for measuring brightness of lights, while watts are a unit for measuring the amount of electricity required to power an electrically-powered object. In lightbulbs, watts are used to signify how much energy is required to power the bulb. Therefore, more energy-efficient lightbulbs may use fewer watts to produce the same number of Lumens (brightness).
As our Solarpop lights are solar-powered, and do not depend on an electrical grid, it is more relevant to provide the number of Lumens that our lights produce. That way, we may explain how bright the light they produce is, and how large of a space they can illuminate.
Yes! We offer custom printing of corporate logos, designs, or instructions on the all of our lanterns. This option is available for orders of 120+ units, send us email for more information.
Yes, all Solarpop products are allowed on both carry-on and checked luggage. The restrictions regarding lithium ion batteries apply to batteries larger than those contained in Solarpop lights. Our lanterns are frequently flown around the world by humanitarian partners, as well as by the Solarpop team.
Each of our lights has a orange power button on the solar panel. Press this button firmly to turn your light ON, cycle through brightness settings, and turn it OFF. This button is slightly inset to ensure that your light will not be turned on by accident and lose charge.
Solarpop lights are made out of completely recyclable parts. You can recycle a Solarpop anywhere that cell phones, digital cameras, or iPods are accepted for recycling (ex: Home Depot).
Solarpop lights have multiple brightness settings and each setting has a corresponding run time. The low and flashing settings have the longest run times. If you are recharging on an overcast day or did not have enough sun to fully recharge the battery, we recommend using the Low or Medium setting in order to maximize the run time
There are a few possible reasons why it may not be turning on. The most likely reason is that it needs to be recharged. Below are a few steps to see if this may be the issue. After going through these steps, if it still isn’t working after recharging, please email us at firstname.lastname@example.org
1. Hold the product outside in the sun with the solar panel facing the sun and check to see if the red LED on the front of the product shines red. This indicates that it is recharging.
2. If the red LED is turning on, find a sunny spot outside and leave the product outside in direct sun for a full 2 days (in order to top off the battery and completely recharge it). Windows block light, so it is important to put it outside and avoid shady areas.
If the red LED is not turning on in the sun or the product still does not turn on after recharging, please email email@example.com We have a worry-free 1-Year Warranty and want to make sure all our customers are happy with their lights.
We expect our products to be able to hold up to significant use, so we are proud to stand behind a 1-year warranty on all of our lights that includes any rips or tears in the seam. However, accidents happen and we want to make sure you can get the best use out of a light even if it was purchased five years ago. Since our products are made with EVA (a kind of rubber), plastic welding would work best to repair the bag. Any waterproof, flexible adhesive or epoxy advertised as working on rubber will be able to repair your lantern. We would recommend Loctite Vinyl, Fabric and Plastic, which you should be able to find at your local hardware store or online.